Job Summary

Uses marketing, community and government affairs skillsand content knowledge to promote and assist with contract management and potentialnew services for public sector customers and prospects in a designated area inthe Puget Sound. Uses a customer-focused marketing approach to retain andexpand business with current Waste Management customers.  Assists in establishing and maintainingeffective working relationships with Waste Management’s operations in cities,counties, and special districts ensuring that existing, extended, and newcontracts are mutually beneficial for our customers and the Company.

Serves as a company representative with city solid wastestaff, local elected officials and community stakeholders. Works across theCompany, collaborating with operations, public education and outreach staff,customer service and billing to ensure an outstanding experience for our municipalcustomers.

Essential Duties and Responsibilities

To perform this job successfully, an individual must beable to execute the following duties and responsibilities:

• Manage existing contracts including relationshipmaintenance, issues management, contract terms, service offerings, priceincreases and extensions

• Maintain and enhance customer relationships andsatisfaction through innovative strategies and involvement in the community.This includes but is not limited to: attending city staff meetings, publicfunctions, City Council/Board meetings and other community events andconducting community educational and informational outreach with targetedcustomer populations

• Coordinate activities with other Waste Managementdepartments as necessary to deliver on contract and service expectations.Utilize contract management and audit tools to ensure contract compliance andoptimized contract value

• Apply marketing, government and community affairs alongwith technology skills and tools for renewing existing contract and pursuingnew targets and shaping Request for Proposals (RFP’s) Develop communitypartnerships with elected officials and key community stakeholders that resultin positive press coverage and have a beneficial impact on the community andWaste Management

• Skilled at mapping out a results-oriented political andcommunity strategy that ideally positions WM for pursuing and winning municipalcontracts

• Coordinate, write, edit and manage all bid responses,including pricing analysis, reporting and other exhibits as required

• Develop results-oriented marketing strategies withother WM departments that identify retention and growth opportunities thatinclude supporting strategies, resources and timelines necessary to accomplishgoals

• Continue to build skills by participating in on-goingtraining offered by the Company

Other Knowledge, Skills or Abilities Required

• Negotiation skills and experience with profitabilityanalysis required

• Bid preparation and contract management stronglypreferred

• Demonstrated organizational capabilities

• Excellent verbal and written communication skillsincluding the ability to effectively deliver presentations to small and largegroups

Work Environment

Listed below are key points regarding environmentaldemands and work environment of the job. Reasonable accommodations may be madeto enable individuals with disabilities to perform the essential functions ofthe job.

• Required to use motor coordination with fingerdexterity (such as keyboarding, machine operation, etc) part of the work day

• Required to exert physical effort in handling objectsless than 30 pounds rarely

• Required to be exposed to physical occupational risks(such as cuts, burns, exposure to toxic chemicals, etc) rarely

• Required to be exposed to physical environment whichinvolves dirt, odors, noise, weather extremes or similar elements rarely

• Normal setting for this job is an office setting

NOTE: In order to fulfill the performance objectives ofthis position, the successful Public and Community Solutions Rep must performthe principal/essential duties satisfactorily. The requirements listed above represent the knowledge, skill and/orability required by this position. Waste Management will make reasonableaccommodations to enable individuals with disabilities to perform the essentialfunctions.

Benefits

At Waste Management, each eligible employee receives acompetitive total compensation package including Medical, Dental, Vision, LifeInsurance and Short Term Disability.  Aswell as a Stock Purchase Plan, Company match on 401K, and more!  Our employees also receive Paid Vacation,Holidays, and Personal Days.  Please notethat benefits may vary by site.