Welland Hydro-Electric System Corp. is responsible for the safe delivery of electricity to homes and businesses in the City of Welland and the maintenance of the local electricity distribution system.

We are committed to providing professional service and competitive rates to help make the City of Welland a great place to live and do business.

We deliver safe and reliable service and are committed to:

• Providing professional service to our customers
• A strong community presence
• A safe and healthy work environment for our employees
• Innovation and an entrepreneurial spirit
• The promotion and opportunity for continuous improvement
• Respect and environmental stewardship in all our business affairs.

For more information about who we are and what we do, explore our website. If you are unable to find the information you need or if you have other questions, call our Customer Service Centre at 905-732-1381. You can also contact us by filling out our online form.

Our Vision Statement Welland Hydro will remain a community-owned asset and continue to collaborate with others, embracing best practices to implement appropriate product and service innovations in a timely manner within an ever-changing provincial policy environment.

Our Corporate Values

We are committed to providing a safe and healthy work environment for our employees;
We are innovative and welcome an entrepreneurial spirit;
We are a team of professionals dedicated to bringing value to our customers;
We encourage integrity, respect and environmental stewardship in all our business affairs;
We promote and provide opportunities for continuous improvement.

Our Mission Statement

Welland Hydro is a community owned asset whose team of highly skilled professionals are committed to distributing safe, reliable power and generating renewable energy that enhances the quality of life in Welland.