VISIONMONITOR

VisionMonitor (VM) uniquely combines software, domain & industry experience to help clients unearth the power in their data and fusing it to the intelligence of the organization.

With a global footprint and operating across many industries, VM's solutions are assisting companies in surviving paradigm shifts through innovative & proactive management in an era of continuously changing environments.

VisionMonitor is committed to providing our customers with effective, reliable technical support with appropriate avenues of assistance as needed. In working with our customers, we aim to provide the best possible solution in the shortest possible time.

VisionMonitor Support provides access to technical support staff for assistance with VM products and solutions. Access to key VM technical information is also provided with support.

Key services include:

1. Remote diagnosis of technical issues and problem isolation, reporting, and tracking
2. Submittable of service requests via website, e-mail or phone
3. Access to maintenance and upgrade release for designed platforms
4. Access to key VisionMonitor technical information

Delivering the Solutions

VisionMonitor Software utilizes a proprietary project delivery methodology referred to as Visionabling™ – a process that is applied for iterative implementation and deployment and is offered as a solution with speed of deployment in mind.

The Visionabling™ process comprises our software implementation life cycle methodology. Derived from the best practices of industry leading methodologies such as the Rational Unified Process™ (R.U.P.) and Microsoft Solutions Framework (MSF) this proven methodology defines the overall vision and scope for a project, then configures, refines and deploys the final solution with an iterative approach to provide on-time within budget deployment to our clients.

THIS ITERATIVE PROCESS COMPRISES THE FOLLOWING PHASES:

Inception – The goal of the inception phase is to achieve concurrence among all stakeholders on the life-cycle objectives for the project. The focus is on defining the overall requirements and scope of the solution delivery.

Elaboration – The purpose of the elaboration phase is to analyze the stakeholder objectives and client infrastructure, establish a sound architectural foundation, develop the project plan, and eliminate the project’s highest-risk elements. Decisions are made with an understanding of the entire sollution, its scope, major functionality, and functional requirements.

Configuration – During the configuration phase, all remaining components and application features are implemented and integrated into the solution and all features are thoroughly tested. The process emphasizes the effective management of resources and controlling operations to optimize costs, schedules, and quality.

Transition – The purpose of this phase is to move the solution in to the user community. The phase is entered when a usable subset of the system has been implemented to an acceptable level of quality.

Visionabling™ allows VisionMonitor to deliver on time and on budget by iteratively implementing and deploying the solution.

Benefits of Visionabling

• Provides a clear plan for rapid deployment
• Creates on time and on budget solution delivery
• Provides ready to use functionality in an iterative process
• Provides deep insight into the technology for IT personnel