We started in 1997 with one truck, two customers and four bins. And an idea. That a company could be driven by customer service.

Our work is only half of the story

Today, we service many thousands of homes and businesses from Galway to Dublin and have earned many awards along the way, including Deloitte’s Best Managed Companies 4 years in a row as well as a European Business Award.

Fast forward twenty years and that core purpose of delivering excellent customer experiences is still central to The City Bin Co.

Back in 1997, nobody cared much about their waste. They put the waste in a bin, put the bin out for collection and didn’t worry about what happened next. They didn’t have particularly high expectations about the service either.

So, we started The City Bin Co. with one big service idea, two customers, one second-hand truck and a shoestring budget. Our simple promise? A better level of service.

Today, we service tens of thousands of businesses and homes from Galway to Dublin and have earned notable awards along the way. The City Bin Co. was the first and only company in the waste management industry to be placed on the ‘Index of Excellence’ by Excellence Ireland. The practice and pursuit of excellence is part of our company culture. We have been a Deloitte Best Managed Companies (Ireland) four years in a row as well as representing Ireland twice in the European Business Awards in the area of Customer Focus.

Our promise? A better level of service.

Our Success

We have a long record of innovation and excellence in business. The City Bin Co. was the first and only company in the waste management industry to be placed on the ‘Index of Excellence’ by Excellence Ireland. The practice and pursuit of excellence is part of our company culture. We have been a Deloitte Best Managed Companies (Ireland) four years in a row as well as twice representing Ireland in the European Business Awards in the area of ‘Customer Focus’.

Our Principles

We live by a set of guiding Principles for every day to align our business and deliver exceptional service.