At Salina Septic Service, customer service is paramount...

Without it, a septic tank is just a piece of concrete, fiberglass, or plastic. But with excellent customer service, it’s something that runs smoothly, benefits your family and can be counted on to work well for years to come.

Cole and Calle Leister, owners of Salina Septic Service, said good service is about exceeding expectations, under-promising offers and over-delivering results.

“Everyone in our team is on the same page, knowing that we have a high standard and we put in the work needed to do a good job every time, without being asked or expecting a promotion,” Cole said. “We do our best at all we do, and that micro-company culture drives great results.”

Basics of the septic business

Cole and Calle have three employees who drive trucks, service portable toilets, and perform septic tank installations, replacements and repairs.

They currently pump, clean, sanitize and restock 37 portable toilets per week, or 1,000-1,100 toilets per month.

On the septic side, they pump 750,000 gallons of wastewater per year.

Also, they conduct 30-40 excavation-related installations, replacement and repairs of septic systems each year.

Wayne Fuller, of rural Salina, established the company’s predecessor, Fuller Septic Service, in 1952. Cole’s father, Randy Leister, and grandmother, Helen Leister, purchased the business from Fuller in September 2016.