Over the years, we have developed a very methodical approach to our Custom Jewelry design process. Through the use of drawings, renderings, models, and other visual aids, we will do whatever is necessary to help you envision – and materialize – your finished Custom Jewelry design.

If time permits, we greatly prefer to “walk” through each stage, step-by-step, so that both you and our artisans are “on the same page”. If you are at all unsure about something – even the most minor detail – please tell us! Perhaps we are misinterpreting what you are imagining; let us correct it! We are here to guide you through this fun, exciting journey.

Rarely, something gets “lost in translation” and your expectations are not met. Regardless of the reason; RAYBAR wants to make it right. We want you to be completely satisfied and thrilled to wear your new Custom Jewelry design. So, for your peace of mind, we offer a Custom Jewelry Satisfaction Guarantee. Like most guarantees, there are stipulations. Click THE FINE PRINT button below for complete 

Your Raybar Fine Jewelry purchase was created to be as durable as possible. With reasonable care and occasional maintenance, you can expect to enjoy wearing your jewelry for many years to come. Nevertheless, it should be known that even well-made fine jewelry will inevitably be subject to wear and tear; even accidental damage, from time to time. When there’s an issue, you know that Guarantees and Warranties are only as good as the company that provides them. As professional craftsmen, not only do we create fine jewelry, we repair and restore thousands of pieces each year right here in our workshop. So you can rest assured that we’ll be able to take care of any problem your jewelry may encounter.