Founded in 2002 by our Managing Director, Gary Kane, Phoenix Managed Services Ltd is an established market leader in the provision of managed business supplies, office supplies and facilities services.

Having spent over 18 years prior in the business supplies industry, Gary became disillusioned at what he felt was a failure to provide customers with what they really wanted due to service levels not being fit for the modern business world. Phoenix Managed Services Ltd was born based on a desire to provide business supplies via a fully managed service that allowed customers to focus on their core business.

Many of the unique aspects of the original business model are still industry-leading and remain part of our offering today:

• Your core business supplies and office supplies are stock-checked on your site by our team
• Those items are replenished to agreed stock levels by our delivery team
• Items are delivered to the exact locations required within your business facilities
• All items are removed from their packaging, which is taken away and recycled by our team
• Any non-core or bespoke items can be ordered via our online webstore or Customer Services team
• All spend can be invoiced in one monthly invoice, with detailed reporting available to your exact requirements

Our Benefits

Through a unique combination of leveraged purchasing power, supplier rationalisation and a bespoke supply chain service for your business supplies, Phoenix Managed Services Ltd will radically reduce cost and streamline your business.

Leveraged Purchasing Power

Due to the combined purchasing power of our client base, we enjoy optimised pricing from our suppliers that our clients would be unable to achieve based on their spend alone.
With over 15 years’ experience in the industry we have built very strong relationships with our carefully selected suppliers and constantly review and update our supply base. None of our suppliers are selected on price alone, taking into account all pertinent points such as product quality and service.

Supplier Rationalisation

By offering a single source of supply for your business supplies and/or office supplies, we deliver huge efficiency savings in your sourcing, purchasing, goods in, warehousing, invoicing and payment activities as well as significantly reducing your carbon footprint. The Chartered Institute of Purchasing and Supply state that a typical purchase costs a business £65 in end-to-end processing so we help radically reduce your transaction count.

Bespoke Supply Chain Service

We tailor our business supplies and office supplies service to fit your supply chain. This includes a delivery schedule suited to you, product put-away at the point of use on your premises and one monthly invoice that breaks down the spend by your nominal codes.

Our Approach

By taking the time to understand your business, we can deliver a more efficient managed business supplies service; one which saves you time and money.

Efficiency Audit:

With the support of your finance function we will review your last 12 months’ supply invoices on site to identify spend that is covered by our business supplies and services range.

Proposal:

Using the information gathered in our Efficiency Audit we will produce a bottom-up proposal that details all the products and services that we could supply you with, showing you the exact hard (£££) and soft (number of transactions) savings you will achieve.

Switching Process:

Once you have reviewed the proposal and confirmed that you’d like to go ahead we will give you a dedicated account manager who will manage the entire process for you. They will liaise with you to set the supply chain service up exactly as you want it and will co-ordinate the transition from your existing suppliers.

On-Going Savings:

When your account is ‘live’ your account manager will set up regular review meetings to ensure all savings are being delivered to plan and to continuously look for areas where savings can be enhanced or new areas of savings can be delivered.

Long-Term Strategy:

We believe that once we’ve been able to demonstrate our value as a true business partner to you, there are endless opportunities for us take the hassle away from your future non-core activities.