Next Generation Business Solutions™ is a Knowledge Management and Succession Planning company specialising in learning & development, procedure writing and tacit knowledge recovery.Next Generation Business Solutions™ is a Knowledge Management and Succession Planning company specialising in learning & development, procedure writing and tacit knowledge recovery.Retention of expertise of key personnel and improved interaction between technology, people and processes continue to drive investments in Knowledge Management initiatives. Since seventy percent of employees’ knowledge is tacit knowledge that is stored in long-term memory, it is imperative that organizations nurture its knowledge resources and activities. As organizations continue to be challenged by the dynamic nature of the competitive global marketplace, the necessity to outsource critical knowledge tasks, and manage rapid turnover of key personnel, it has become imperative that managers implement Knowledge Management practices.The most valuable asset within any business is their staff. The knowledge accumulated by staff over the years amounts to millions of dollars. To replace valued employees who leave your business affects productivity and ultimately profitability. Our aim is to help companies and individuals to reach their full potential by unlocking their already existing wealth of knowledge.We at Next Generation have developed a cost effective and time efficient process to capture the tacit knowledge of your business and transition that knowledge into deliverable platforms for future staff.