OUR VISION

• To Stay Loyal to our Foundational Principles of Excellence, Integrity, Compassion and Gratitude
• To Consistently Deliver the Highest Quality Cleaning Results that our Loyal Clients can find in Montgomery and Frederick Counties, Maryland
• To Continue Being a Reliable and Flexible Residential and Commercial Cleaning Service
• To Continue Providing Peace of Mind, Security and Relaxation to our Customers
• To Continue Providing to Our Dear Associates: a Fair, Safe and Stable job
• To Continue Treating Our Associates with Respect and Dignity
• To Provide a Clean and Safe Environment and Make OUR World a Better Place

OUR MISSION

Lilly’s Cleaning Service, Inc. will continue thoroughly serving our Community and being the Premier Provider of Residential and Commercial Cleaning Services throughout Montgomery and Frederick Counties, Maryland for years to come:

• To continue assessing everything we do through the principles that are at the foundation of our success: Integrity, Excellence, Compassion and Gratitude
• To constantly provide, every visit, the Highest Quality- Cleaning Service our clients deserve
• To continue customizing our services to the needs of our clients and arriving to their homes within our one-hour window
• To incessantly keep improving our Operations Procedures and Policies, that includes constant Training and Education for all our employees
• To keep providing our clients with True Employees (not subcontractors) who are experienced, trustworthy, honest cleaning technicians, willing to excel in their jobs because they value how they are treated
• To keep retaining our valued, respected employees and strive for their success and happiness
• To constantly keep reviewing ways to contribute to the wellbeing of our employees from wages to benefits to profit sharing
• To keep providing a Safe Environment where our employees can speak their truths, be listened to, and to offer guidance and appreciation for the great job they deliver
• To continue complying with all regulations pertinent to a Maryland registered legal business and Local, State, and Federal regulations for wages and corporations and to pay all Federal, State and Local taxes
• To continue carrying Workers Compensation Insurance eliminating concerns about an accident happening during the home cleaning
• To continue using professional cleaning products and procedures, which are safe for people, pets and the environment, following the strict safety regulations as directed by OSHA, and providing safety training to our cleaning technicians on a regular basis

OUR CORE VALUES

• We are deeply grateful for all that we receive
• We are open to possibility and opportunity
• We are open to diversity and inclusion with equal opportunities
• We exercise continuous improvement of our policies and procedures
• We lead by example
• We promote teamwork and kindness
• We encourage personal accountability
• We honor our word and walk our talk
• We reward honesty and punctuality
• We enjoy what we do
• We treat our clients with respect and integrity
• We treat our employees like clients
• We do our job right the first time
• We value the quality and efficiency of our work

At Lilly’s Cleaning Service, we take pride in creating a vision, mission statement, and core values that honor and serve our clients. Our commercial and house cleaning services in Bethesda, MD and surrounding areas provide customers peace of mind and more time to do the things that they enjoy. Life is meant to be celebrated and enjoyed which is why we take care of the mess and cleaning to allow you to live in a clean and safe environment.

When looking for a dedicated cleaning service in Bethesda, look to a company that can offer customized cleaning plans and trustworthy employees. We strive to continuously improve our cleaning methods and products to provide a pleasing cleaning experience every time. Whether you are seeking a weekly residential cleaning plan or a daily commercial cleaning schedule, we can handle jobs of all sizes.