About us

Founded in 2010 from humble dorm-room beginnings, iCracked continues to pioneer the mobile device lifecycle! Fostering a community of over 504 certified iTechs across the country (and 11 other countries too!), we are the world's largest and most efficient on-demand repair and buyback network for iOS devices. Our iTech network is composed of background-checked and expertly-trained independent professionals who provide the highest quality services to clients in their local areas. No matter where in world they may be, our iTechs are backed by a dedicated team in the heart of Silicon Valley. Our team members at HQ work to provide educational and promotional materials, coordinate shipping and support services and develop innovative technological solutions to help customers seamlessly connect with their local iTechs. We may look like a tech company, but our heart and soul is found in the individual iTechs committed to serving their communities and keeping everyone’s fingers free of glass!

Specialties

iCracked is the largest and most professional iPhone, iPod, and iPad repair and buyback company in the World. iCracked offers on-demand, on-site repairs for broken iDevices through a network of over 500 certified, mobile iTechs". Not only do we come to you, but we can repair most devices in 30 minutes or less and warranty the repair for 99 years! If there is not an iTech in your area, iCracked also offers all-inclusive Do-It-Yourself Repair Kits that come with all of the premium parts, tools, and instructions for you to successfully repair your device yourself. If none of those options are convenient for you, we also offer a standard, expedient Mail-In Service.

Want to upgrade to the next iPhone or simply need some extra cash? Then sell your iPhone to iCracked! iCracked pays each customer top dollar for their iOS device through our unparalleled buyback and recycling services.

History

Established in 2010.

iCracked started small on a college campus in early 2010 and has grown into the world's largest & most dependable iOS Device repair company. We love Apple products and exist to keep them working perfectly and properly for consumers to use around the world. With hundreds of hand-selected repair technicians worldwide, you can rest assured that our iTechs will provide only the most incredible and convenient experience with our option of One Click Repair".

Moving towards becoming the world's preeminent smartphone lifecycle company, iCracked launched their iPhone buyback, redistribution and recycling program in late 2012. iCracked will be expanding their suite of services when they launch their iCracked member-only smartphone protection plans in late 2014. For us, customer service and satisfaction is #1 and we'll do everything we can to take care of our customers and their IOS devices.

iCracked is an Independent Service Company and is not affiliated with Apple Inc., but we love them.