Serving Ohio, Indiana, Michigan, Pennsylvania and growing! The company's foundation was built on the promise of exceptional customer service and continues this mission today. Every employee of ICI Metals is challenged daily to go above and beyond expectations to be a valued partner to customers. The company not only provides quality metal products and holds a near perfect on-time delivery record, but also constantly strives to find new ways to save customers time and money through value-added services. With over 100 years combined experience in the metals industry and our dedication to high quality standards, as shown in our ISO 9001 certification, you can be confident that ICI Metals will be your trusted business partner.

MISSION - VALUED PARTNER
ICI Metals mission is to enhance our customers’ buying process by providing prime quality metals, precision cutting, and inventory management all through ISO-Certified quality control to manufacturers located in Ohio and surrounding states."We can and do get anything our customers need," explains Caine. "We buy metals from many domestic mills, as well as from sources throughout the world - including Canada, Russia, Italy, and Germany. We strive to deal only with the best producers to ensure our customers' needs are fulfilled. As a specialty metals distributor, we do more than just deliver the goods. We can help define a company's needs, advise them on purchases, help control their inventory and logistics, deliver on time, and absolutely stand by the order. We continuously review our processes and offer cost savings ideas to improve our customers' bottom line."

CUSTOMIZED METAL SERVICES
ICI Metals created the Response™ Inventory Management program to offer customers unique services in addition to product management such as custom bar coding, labeling and packaging, which has proven to streamline logistics and save customers time and labor expense. ICI also offers added value processes such as aluminum plate sawing, and bar sawing.

SAVE TIME & MONEY WITH ICI METALS

• Response™ Inventory Management Program
• Quality precision cutting to customer specifications on industry-leading equipment
• On-time delivery by our company-owned fleet of trucks
• Drop shipping complete with customer labeling
• Mill buys to give customers competitive pricing
• Inventory specialists and knowledgeable support staff trained to look for ways to simplify customer processes
• Knowledge and understanding of our local region consisting of Ohio, Pennsylvania, Indiana and Michigan

METAL SERVICES
At ICI Metals, we value providing quality products, excellent service and 100% customer satisfaction. Our goal is not only to meet the customer's needs, but also to exceed them. Our success lies within our ability to work with such a wide range of companies, which is a result from our flexibility and our willingness to do whatever it takes to fill customer orders. Commitment to customer service is not just another statement at ICI Metals. It is the result of management making a point of really understanding our customers and being dedicated to meeting each customer's requirements.

RESPONSE™ INVENTORY MANAGEMENT
Our custom inventory solutions include dedicated stocking services, scheduled deliveries as required by your Just-in-time (JIT) manufacturing processes, and custom value added services such as bar coding, part labeling, and packaging. Response™ has proven to save customers time and money by reducing stock inventory costs and streamlining logistics.

• Our inventory specialists will work with you to determine what products and quantities to stock in our warehouse. Some customers entrust us with interpreting their forecast, others prefer to manage their own forecast. Either way, your products will be scheduled to arrive at your facility just in time. You will be invoiced only when your products are shipped. In an effort to provide seamless communications, we also offer stock status reports to program participants.
• ICI Metals purchases metals direct from multiple mills to offer you quality products at competitive prices. Purchasing customized mill-produced bar lengths will also result in optimal cuts which reduce the amount of scrap and increase efficiency.
• Our industry leading equipment for sawing is handled by our expert team of Saw Operators to ensure precision cutting to your specifications. With redundant back up equipment, we will ensure that your order is completed on-time.
• We offer custom bar coding, part labeling, and packaging to minimize your handling and streamline your processes.
• Our company-owned fleet of trucks and driver staff is dedicated to delivering products to you safely and on time. We offer same day delivery in Ohio, and next day to Indiana, Pennsylvania and Michigan.
• Using your packaging and labeling specifications, we will ship direct to your customers in your name, eliminating double handling and reducing costs.
• For those unanticipated metal needs, program participants are offered 24/7 emergency contact information.