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Horizon Utilities Corporation
55 John St N, Hamilton, Canada

Memberships : NA
Industry : Electric Power
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Basic Member
Since Nov, 2016
About Company

Horizon Utilities Corporation provides electricity and related utility services to 242,000 customers in Hamilton and St. Catharines, and is one of the largest municipally owned electricity distribution companies in Ontario. In addition to triple bottom line reporting on its own operations, the company leverages its assets and resources to contribute to the sustainability of its communities. This includes conservation implementation through energy mapping and a customer connection policy that follows smart growth principles. Horizon Utilities’ employees are committed to delivering a safe and reliable supply of electricity, providing unparalleled customer value, and helping to create a culture of energy conservation in Ontario. Horizon Utilities Corporation is proud to be Canada’s first Sustainable Electricity CompanyTM, a designation of the Canadian Electricity Association. The company has been named a Top 10 Employer in Hamilton-Niagara four years running.

Horizon Utilities Corporation was named Canada's first Sustainable Electricity Company by the Canadian Electricity Association and is a two-time (2011 and 2012) Sustainability Company of the Year.  Horizon Utilities is one of the largest municipally owned electricity distribution companies in Ontario with $487 million in assets. A Top 10 Employer in Hamilton-Niagara for five years in a row, we provide electricity and related utility services to 242,000 residential and commercial customers in the cities of Hamilton and St. Catharines.

We’re owned by Horizon Holdings Inc., which is jointly owned by Hamilton Utilities Corporation and St. Catharines Hydro Inc. The latter two companies are respectively owned by the City of Hamilton and the City of St. Catharines. Our rates and performance are regulated by the Ontario Energy Board.

Lowest operating costs

Horizon Utilities delivers among the lowest operating costs and the lowest residential and commercial rates in Ontario. At the same time, we are generating among the strongest returns for our municipal shareholders. This has earned the company one of the highest credit ratings for an electric utility in Ontario by Standard & Poor’s — an “A stable” rating.

Horizon Utilities' costs per customer are $168 per year, compared to the Ontario local distribution company industry average of $253 per year. Through the economies of scale in amalgamation, and by maintaining costs and organizational efficiencies, Horizon Utilities has kept its operating costs close to 2005 merger levels - among the lowest in the sector.

Conservation and sustainability commitment

Our 425 employees are committed to providing unparalleled customer value, and helping to create a culture of energy conservation in the communities we serve, and across Ontario. Our collective goal is to support growth and provide safe, reliable and sustainable power for our residential and business customers in the communities we serve.

Our history

Horizon Utilities Corporation – a rich and pioneering history

Hamilton and St. Catharines are the community roots for Horizon Utilities – a local distribution company with a long and proud history of industry leadership.

From the advent of the world's first long distance transmission line, to being the first electric utility in Canada to evaluate its performance on triple bottom-line reporting, Horizon Utilities is proud of its leadership in Ontario's energy sector. The company's history is steeped in innovative firsts, ground-breaking achievements and memorable milestones.

The beginning of electricity — 19th Century

  • 1883 — Hamilton installs Canada's first incandescent streetlights
  • 1884 — St. Catharines Electric Light and Power is incorporated to generate electricity and provide electric streetlights
  • 1890 — Hamilton Electric Light Company Limited issues bonds for the development of its system
  • 1896 — Cataract Power Company is formed with plans to harness water power from DeCew Falls in St. Catharines for delivery in Hamilton, connected by the world's first long-distance transmission line – 56 kilometres
  • 1898 — DeCew Falls station is completed, making it the oldest continually running hydroelectric plant  in Canada
  • 1899 — Power demand continues to grow and, through merger, the Hamilton Electrical Light and Cataract Power Company is formed
Progressive years —  20th Century
  • 1907 — Dominion Power and Transmission is formed from Hamilton Electrical Light and Cataract Power and other companies
  • 1911 — Hamilton voters support owning and operating a municipal electric distribution utility as part of the 'at-cost' Hydro-Electric Power Commission (HEPC, later known as Ontario Hydro) system, beginning operations in 1914
  • 1914 — St. Catharines Public Utilities Commission is established to own and operate a municipal electric distribution utility as part of the HEPC system
  • 1919 — HEPC Annual Report boasts that Hamilton, whose 'at-cost' rates are based on HEPC supply costs, enjoys the distinction of having the cheapest power rates of any city in the world
  • 1930 — HEPC purchases Dominion Power, whose distribution assets are then added to the municipal Hamilton Hydro-Electric Commission
  • 1950s — Ontario moves for frequency standardization, changing all of the  
    25-cycle portions of the province to 60-cycle, except for the HEPC's system supplying the steel mills in Hamilton from Niagara Falls
  • 1960 — St. Catharines Hydro merges with Port Dalhousie Hydro and the Ontario Hydro assets in Grantham and Merritton are absorbed
  • 1960s – 1990s — Ongoing infrastructure and technological investments ensure robust and reliable electricity distribution networks in St. Catharines and Hamilton
  • 1997 — Flamborough Hydro, which will become part of Hamilton Hydro, expands its service territory in Waterdown by annexing territory from Ontario Hydro

A new millennium — 21st Century

  • 2000 — City of St. Catharines recreates St. Catharines Hydro Commission as St. Catharines Hydro Utility Services Inc. in response to the Energy Competition Act, 1998
  • 2000 — Ancaster, Dundas, Flamborough, Hamilton and Stoney Creek's municipal electric utility commissions amalgamate as part of the new City of Hamilton and are recreated as Hamilton Hydro Inc. to conform with the Energy Competition Act
  • 2005 — Hamilton Hydro Inc. and St. Catharines Hydro Utility Services Inc. successfully merge in only 22 weeks to form Horizon Utilities Corporation – becoming the then third largest municipality-owned electricity distributor in Ontario
  • 2005 — Horizon Utilities installs its first smart meters, a major step in building a smart grid, subsequently becoming among the first LDCs to be fully deployed with smart meters with all customers on Time-of-Use rates
  • 2006 — Horizon Utilities is awarded the prestigious OPG-EDA Performance Excellence Award for the success of its merger integration
  • 2008 — Horizon Utilities moves to full sustainability reporting under the Global Reporting Initiative (GRI) framework, equally measuring its social, environmental and economic performance, and publishes its first "sustainability-based" annual report
  • 2009 — Horizon Utilities is named the Ontario Energy Association's Company of the Year for its leadership in sustainable development
  • 2009 — Hamilton steel mills are converted to 60-cycle power with the conversion of the last remaining 25-cycle power from Niagara
  • 2010 — Horizon Utilities achieves GRI A+ ranking in sustainability, making it the first electric distribution company in Canada to achieve this distinction
  • 2011 — Horizon Utilities is awarded Canadian Electricity Association's Sustainability Company of the Year and named to Hamilton-Niagara's Top Employers list
  • 2012 — Horizon Utilities becomes the first company to ever win the Canadian Electricity Association's Sustainability Company of the Year Award for two consecutive years

Today, Horizon Utilities is one of the largest municipally owned electricity distribution companies in Ontario. The company provides electricity and related utility services to 240,000 residential, commercial and industrial customers in Hamilton and St. Catharines. It is focused on helping to build sustainable communities while making continual investments in asset renewal, technology and people.

Beliefs, mission and vision

Beliefs

Employees are our most valuable asset. Our customers are the reason we exist.

Mission

Our employees create value for shareholders, customers and the communities we serve through the safe and reliable delivery of electricity and innovative energy solutions.

Vision

Our vision is to be the leader in providing innovative energy solutions to the communities we serve

Company NameHorizon Utilities Corporation
Business CategoryElectric Power
Address 55 John St N
Hamilton
Canada
ZIP: L8R 3M8
PresidentNA
Year Established1883
Employees500
MembershipsNA
Hours of OperationMonday-Friday :8:30 am–4:30 pm
Company Services
  • Electricity Distribution
  • Energy Conservation
  • Green Energy
  • Time-of-use Rates
  • Smart Meters
  • Utility
  • Smart Grid
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