Our Promise to You

Expertise

Gem City Digital staff members demonstrate expert knowledge in electronic diagnostics and repair; we constantly work to improve our best practices in an effort to serve our clients in effectively, efficiently and affordably.

Quality

We use only quality parts from trusted suppliers and take extreme care when repairing your devices while also protecting your data.

Efficiency

We know you're busy. We can do many repairs on the spot. Most repairs will be completed same-day.

Guarantee

We offer six-month warranties against manufacturers defects. Our workmanship is ALWAYS guaranteed. We are easy to work with; have questions or problems about a recent repair? Just give us a call or stop by to talk about it.

Care

Gem City Digital is a customer-focused organization. We are recognized as a trusted local service provider and widely known for honesty, efficiency, attention to detail and affordability. The bottom line - we take care of our customers.

Advocacy

We can help you reach out to Apple or other manufacturers to obtain any necessary warranty work, service resolutions or replacements on your behalf.

Transparency

When repairs come in, we help you evaluate all your options. Sometimes having us repair your device isn't the best option - there may be a recall; you may have an existing warranty; your insurance may (not usually) do it for less; or your repair may not be worth the cost. We are known for honesty in this area and while presenting all the options may mean losing a possible service this time - by doing so, we are gaining trust - and that's what matters to us.

Gem City Digital is a family-owned & operated local small business

As native Daytonians, we are proud of Dayton, Ohio and the tremendous innovation stemming from this area throughout history.

We actively serve the community, schools, non-profits, local government, and proudly support other local businesses.

You can trust that Gem City Digital is a local solution to your technology related needs and will remain local.

We are proud members of the Beavercreek, Bellbrook-Sugarcreek, and South Dayton Metro Chamber of Commerce organizations.