We are more concerned about the well-being of our customers businesses than we are about selling them something.  We will carefully listen for what they need and we will only offer a product if it will truly help their business.  If we think they can find something better elsewhere, we will tell them.  We will work hard to be on the cutting edge of industry trends, technology innovation, and new materials in order to provide the best possible product and advice for our customers.We will seek to develop long-term mutually beneficial relationships with our customers. We believe that a life-long relationship built on trust and respect is more valuable than meeting the day’s sales target. We will never knowingly ship a product that does not meet the customers’ expectations.

We believe that the products and services we offer our customers are only as good as the product and service we can get from our suppliers.  This means  We will continuously search for the best suppliers in the industry to insure we are providing the best products for our customers. Long-term mutually beneficial relationships are valued and intentionally pursued with our suppliers.  We will not play one supplier against another, and we will never change suppliers based solely on price.