Countryside Sanitation Service LLC is a locally and family owned and operated company, where we serve Lenoir and Pitt County. We incorporated our business in 2010 and work hard to provide our customers with the highest quality trash removal service every single day. At the heart of our business is the commitment for our customer’s satisfaction. To us, you are more than just a number. When you partner with us, you’re making a commitment to worry free trash collection: there are no contracts to sign and we have no hidden fees.

It’s all about making it easier for you. You don’t have to provide anything: the trash can will remain property of Countryside Sanitation Service and there will be no fuel surcharge.

Company Policies
Making Payments

When you start with Countryside Sanitation, payment must be received in office on or before the due date. If the payment is not received on or before the due date, service will be placed on hold until payment is received in full. All invoices that are past due will be assessed a charge of $5 per month.

To resume service if there has been a lapse due to a delinquent account, the customer must pay all delinquent invoices in full. There will also be a $10.00 restart fee.

If your check is returned due to insufficient funds, you will be charged a $25 returned check fee. To keep your account with us in good standing, we ask that you send a money order or cashier’s check for the amount due, plus the $25 returned check fee, within three days.

Prepping for Trash Pickup

Our prices are set up on a per Pitt and Lenoir County household basis. If it is determined that another household is combining their trash with yours to be picked up by our company, services will immediately be terminated. If there is a balance on your account, there will be no refund.

If you want to guarantee a pickup on the appointed day, your trash must be placed at the street the evening before your scheduled pickup, that is unless other arrangements have been made.

The pick-up day will run one day late if the holiday falls on a Monday, Tuesday, Wednesday, or a Thursday. This means to check whether New Year’s Day, Independence Day, Thanksgiving, and Christmas fall on those days.

Trash Collection Tips

• Make sure no Tires, yard debris, or construction materials are in your trash cans
• In addition, please do not put cooking or motor oil in your trash can. We will gladly dispose of it for you, but please set containers beside your can.
• Please try to keep ALL trash bagged!