• Develop and adopt standards and rules of conduct in all those sectors and applications closely linked to sustainable development
• Adopt and implement certified management systems on safety, health and the environment
• Establish objectives for improving the performance achieved through specific investments and with subsequent checks by external bodies of proven international prestige
• Operate in a transparent manner, highlighting the results achieved through the publication of the measured values

Cartiera del Chiese SpA expresses its commitment to the application and development of a Quality System within the Organization and defines its inspiring principles.
The primary objective of Cartiera del Chiese SpA is to be at the service of the customer and obtain full satisfaction through:

• Supply of products capable of responding to the explicit needs of customers
• Punctual deliveries and with methods consistent with the contractual commitments
• Prices consistent with the needs of the market and competitive with the competition
• Adequate support to face and resolve any possible market report concerning product quality and delivery reliability
• Awareness and training of all staff and suppliers / contractors, in order to promote and increase the awareness and competence of all staff over time
• Use of IT tools and specific training of the functions responsible for improving organizational efficiency
• Creation and development of new and potential synergies between the various departments and management systems, to obtain real benefits and greater overall efficiency