Provide the best energy value to our customers.
- Focus on the needs of our customers and community.
- Provide competitively priced services and products.
- Promote the creation of valued partnerships.
Values
- The customer comes first.
- The expectation of ourselves is excellence.
- Each individual is critical to our success.
- We operate as a team.
- We perform our responsibilities in a safe and environmentally sound manner with the highest ethical standards.
From the General Manager
More than 3,800 members own Brown County REA. We serve the rural area of Brown County and parts of Nicollet, Sibley, Blue Earth, Renville, Redwood, Cottonwood and Watonwan counties. Members like you established this cooperative in 1937.
At Brown County REA we strive to give our members good service. We want to deliver reliable electric energy to you at the lowest possible cost. You, through your elected Board of Directors, control the direction of your Cooperative.
Because Brown County REA is your company, we want to serve your energy needs in the best way possible. You will find on this web site some of the information about your cooperative that is of special interest to you as a member-owner. If after reading it you have questions., please contact the office at1-800-658-2368r local 794-331. Office hours are 8:00 a.m. to 4:30 p.m. Monday through Friday.
Wade Hensel
General Manager
STATEMENT OF NONDISCRIMINATION
In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity (including gender expression), sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal or retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA (not all bases apply to all programs).
Remedies and complaint filing deadlines vary by program or incident.
Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape , American Sign Language, etc.) should contact the responsible Agency or USDA's TARGET Center at (202)720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800)877-8339. Additionally, program information may be made available in languages other than English.
Heartland Security Services is owned by Brown County REA and 13 other electric cooperatives across Minnesota and Northern Iowa who have supplied you with safe, reliable electric power for many years. With our reputation for service, quality, and innovation, you can be confident you're choosing the right security provider for your protection.
Heartland Security installs residential and commercial alarm systems as well as home medical monitoring systems, and currently protects nearly 7000 customers with many different concerns. They offer competitive rates, exceptional service and superior equipment. Each Heartland Security system is uniquely designed to meet your specific needs and can protect you from:
- Intrusion
- Fire/Smoke Damage
- Power Failure
- Frozen Pipes
- Flooded Basements
- Carbon Monoxide
- Medical Emergencies
- Agricultural Loss
With a 24 hour UL listed monitoring station located in Rockford, MN, you can have peace of mind knowing you can speak with a real local employee anytime, day or night.
Installing a security system could also be good for your pocketbook. As a cooperative member, you’ll save 10% on the installation and monthly monitoring costs of a Heartland Security system. You can also save up to 20% on your homeowner’s insurance premium.