Quality Counts At Alcar

We are committed to the highest standards of quality in the services we provide and in our relationships with customers. Quality controls are an integral part of our operating procedures. We pay attention to the details that ensure that our services meet requirements and exceed specifications.

Project Expertise

This is a people business, and our people are among the very best at what they do. The knowledge, experience, dedication and integrity of our team ensure that jobs are done right. We know this business. Alcar has been providing reliable construction, piping, repair and machinery support services to satisfied customers for over 30 years. Unlike some contractors, the key people on our projects are Alcar employees, who meet our standards for expertise and quality. We keep good people on our payroll in good times and bad, so we can provide quality work when you need it.

Accountibility

Alcar is a family owned business and the owners are involved, not sitting behind a desk or in some remote location, but in the field checking jobs and solving problems. The project team on site is directly responsible to an owner and an owner is directly responsible to the customer.

Integrity

Honesty may be regarded by some as an old fashioned concept, but it is the only way that we do business. We keep our promises, tell the truth, and accept responsibility. We want long term, mutually beneficial relationships, with mutual trust and frequent communications, before, during and after the project.

Warranty

Our objective is complete customer satisfaction. Our Warranty is the best in the business. If our services do not meet specifications, we will correct the problems at our expense. We stand behind everything that we do.

Value Engineering

Alcar is committed to providing customers with the best value in the business. We believe that our responsibility extends beyond simply meeting minimum specifications and standards. We can help in the planning phase. Our extensive experience enables us to identify potential opportunities to reduce project costs, installation problems and operating costs for our customers, by making minor modification to plans. In many cases we have added value to projects by suggesting changes that improved project costs and/or quality.

We Listen

We offer useful suggestions and alternatives, but recognize that It’s your project and you must be satisfied with the end result. We will complete projects to your needs, specifications and preferences.

Safety

The safety of customer and Alcar employees is our number one priority. Our safety record over decades of service is second to none. The Alcar “Gold Standard of Safety” is woven into everything we do.

Accessibility

Our owners and project managers are accessible by cell phone, 24/7. We will return your calls. We respond promptly to inquiries, requests for quotation and questions about a project.

Estimates and Schedules

Alcar provides reliable estimates and project schedules, free of charge.

Commitment to Customer Satisfaction

We consider our reputation our most important asset and understand that it is dependant on our consistent superior performance. We accept responsibility for the work we do, and we care about quality and service.