We are leaders in Waste Management, providing tailored and cost-effective waste management, treatment and transfer and industrial site services solutions.

We are experts at solving both difficult and routine waste management problems. Working in both the public and private sectors, we ensure safe and compliant waste solutions.

From total waste management to treatment and transfer at our own facilities, from hazardous waste removal and emergency waste clean-up, to contracted waste collection, Acumen deliver expertise across a range of sectors. Our clients include social housing associations, retailers, local and national government bodies as well as manufacturing, industrial and construction companies.

As well as removing waste, our Industrial Site Services team works on-site with the world’s biggest petrochemical and oil and gas businesses, ensuring safe and efficient waste processing that minimises the environmental impact.

All our processes are completely transparent. We work to the highest health and safety standards and we create detailed performance reports, giving you peace of mind that the very highest industry, legislative and regulatory standards are met.

Our Values

Services

• Recognising the importance of all customers and the role that every Acumen employee plays in influencing the customer’s perceptions.
• Understanding that the customer comes first and strive to exceed their expectations.
• Providing innovative solutions, backed up with robust technical knowledge.
• Providing a superior service in a timely and responsive manner.
• Maintaining cutting edge thinking and processes to ensure that we are at the forefront of our industry.
• Striving to make it easy for our customers, by getting it right first time.
• Delivering value to our Customers.

Integrity

• Being professional, reliable, credible, responsive and friendly in all aspects of communication – both internal and external.
• Making sure this communication is prompt and honest.
• If a problem arises, we view it as an opportunity to improve. Solving problems will allow us to raise the quality of our service.
• Listening to what is required and being responsive. Acumen understand that how you say something has a significant impact on the way it is received by others.
• Striving for improvement. We don’t just “do it because we’ve always done it this way.”

Safety

• Acumen have developed and engendered a safe culture amongst all employees.
• We have an open and free-speaking environment, where everyone is encouraged to speak out on items of health and safety.
• We also ensure that our employees are expertly trained, with ongoing development, to carry out the tasks expected of them.
• We will continue to report and investigate all near misses, to identify trends and to implement changes as required.
• We will monitor the well-being of our employees and encourage two-way communication.
• We have a zero-tolerance attitude to those that do not adhere to our safe working practices.

Business Principles & Corporate Social Responsibility

We have long held the belief that as a company we have a responsibility to promote good citizenship within and without the Company.

A sense of responsibility for the environment and the communities in which we work has been part of our culture throughout our trading history, we always work in line with the highest environmental principles and fully embrace the concept and practice of sustainability in terms of economic, environmental and social responsibility.

We will always;

• Respect people, their local community and the local environment in which we work.
• Observe our Corporate Social responsibility by supporting the economy of the communities where we work.
• Monitor measure and review our performance against agreed targets and benchmarks to facilitate continuous improvement.

Contact Detials

Keighley

Keighley Office, Newbridge Industrial Estate, Pitt Street, Keighley, West Yorkshire BD21 4PQ

Phone: 01977 529586

Stockton-on-Tees

Acumen Waste Services, Tame Road, Middlesbrough, TS3 6LL

Phone: 01977 529586

Wolverhampton

Acumen Waste Services, Lincoln Street, Wolverhampton, West Midlands, WV10 0DX

Phone: 01977 529586

York - Escrick

Acumen Waste Recovery Park, The Old Brick & Tile Works, YO19 6ED

Phone: 01977 529586

York - Harewood

Whin Liquid Treatment Plant, Harewood Whinn, Tinker Lane, Rufforth, York, YO23 3RR

Phone: 01977 529586