Interstate RV Metal & Supply

Our recent name change better reflects who we are and what we do, and the new website has been improved to hopefully make your experience with us even better. But one thing hasn’t changed…and that is our commitment to complete customer satisfaction.  This commitment is reflected in our product quality, our approach to service, and our growing list of loyal, satisfied customers.  We offer a wide range of competitively priced, custom RV accessories and supplies.  With over 35 years of experience in the RV industry, we have developed an approach to business that will truly make “your RV repair easy”.

Our Products

RV accessories and supplies, from in stock components and custom made RV parts. We offer everything you need to maintain, update and modernize your RV Camper, Trailer or Motor Home.
Our Service

Our goal is to be the service leader in our industry. We are continuously improving our procedures, processes and conduct to meet or exceed our customer's expectations.
Our Culture

Our culture is focused on you – the customer. We’re confident we can help you find the right solution to meet your RV repair needs. We’re passionate about what we do, we have unwavering business ethics, and we will always provide you with the best RV accessories and supplies.

Shipping

When applicable, all orders will be shipped by United Parcel Service. Applicable crating, wrapping and hazardous material fees will be charged. Interstate has established freight discounts with several common carriers and unless a freight company is specified at the time of order, will ship on the carrier offering the best discount and service to your area. Orders should be immediately inspected upon receipt and damaged freight should be refused with immediate notification to Interstate. Please contact your customer service representative in order to receive damaged or missing goods freight claim procedures.

Warranty

Interstate RV offers no warranty on its products either express or implied. We limit our liability to product replacement and will not incur any additional expenses resulting from carelessness or improper handling and application procedures used by the purchaser. Products not directly produced by Interstate RV offer these same specifications unless noted by management.

Sales Terms

All orders are C.O.D., unless an open credit account has been established with Interstate Metal. There is a $35.00 returned check fee. All customers subject to sales tax must have a current sales tax exemption form on file with Interstate at the time of order. All prices are set at management's discretion and are subject to change with one (1) working week's notice.

Will-call Orders

Will call orders may be placed between 8:00 a.m. and 4:30 p.m. and may be picked up at Interstate between the hours of 8:30 a.m. to 12:00 p.m. and 1:00 p.m. to 4:00 p.m. on the specified date given by the order desk. Special Arrangements may be made with customer service should the need arise. It is recommended that you call to verify if your order has been completed before you leave.

Return Policy

Upon management's inspection, refunds or credits will be issued for returned stock items only. All returns are subject to a 15% restocking fee and any additional fees associated with return packaging and freight. No refunds will be given on special order or non-stock items.