Performance Services, Inc.

Welcome to Performance Services. We are experts in the relationships, processes and technologies that deliver high performance buildings and optimal environments, where optimum levels of temperature, air quality, light, and noise are always achieved, regardless of the season. We deliver in the most budget and energy efficient ways possible and guarantee our work through contracts that put our customers' interests first, always.

Experience confirms that what customers really want to see from our projects are positive outcomes. These include: persistent problems fixed, optimum year-round performance, reduced operating costs, and guaranteed energy savings.  

Our goal with every project is to create high performing buildings with optimal environments. We deliver by taking a holistic, integrated approach to our customers’ projects with dedicated, in-house resources. We bring multi-disciplinary teams, and we expect each team member to take personal responsibility for delivering the desired environment year in and year out, for the life of the contract.

At Performance Services, we have learned that no two customers and no two situations are identical. That’s why the construction and energy expertise we provide is tailored to fit the specific needs of our customers. And whatever the specific challenges and opportunities of each project, we consistently make sure that our customers' interests are a top priority.

Performance Services is not licensed to perform air conditioning and refrigeration (ACR) and electrical contracting (ELC) services in Texas but can provide customers a list of licensed ACR or ELC contractors who can.

Services

An integrated approach has tangible customer benefits.

At Performance Services, our company was founded on the belief that an integrated approach to designing and constructing projects leads to high quality, cost-effective, and timely outcomes. We bring together a cohesive team of various disciplines to safeguard against disconnects – no 'gaps or holes' – between the design and construction process. This approach allows for optimization of both building performance and cost by allowing team members working in various disciplines to take advantage of efficiencies that may not be apparent if they are working in isolation. Excellent and consistent owner communication is also emphasized throughout the process.

The customer has just one contract to oversee and a single entity to deal with. We provide a single point of contact from Day One and take full and final responsibility for every key deliverable and the actions of every team member. 

What about Design-Bid-Build?

The more traditional, lowest-bidder approach to new construction or building renovation projects is known as 'Design-Bid-Build,' and features separated lines of project responsibility. An architect creates the plans, and after a bidding process, a general contractor is selected for physical delivery. On large or complex projects, there can be many different, low-bid contractors involved from planning through final delivery. These include a range of contractors across many different trades and specialties some of whom may be contracted directly to the owner. 

Inevitably, issues and disputes can occur between the many different players. When they do, the customer has to resolve them. Blame for cost overruns, plan, and specification changes, and design disconnects can be passed around, sometimes for months. There is no single point of complete responsibility and accountability. Budgets, schedules, and the customer's own credibility can be at risk. 

In contrast, our integrated design and delivery of new construction and renovation projects keep customers firmly in control of expected outcomes.

Real energy savings, guaranteed.

Our approach is defined by two elements: the performance and the guarantee. As far as performance is concerned, we don’t work with theoretical or approximate numbers. We look closely at customer utility bills over the last 12 months or more to discover your real consumption of gas and electricity. With this benchmark and our proposed energy conservation measures, we make projections and define a new baseline of anticipated future energy consumption. The difference between past and projected future energy use forms the basis of the contract.

After project completion for measured and verified contracts, our performance assurance monitoring starts. On a monthly basis we compare your utility bills with our guarantee to make sure that your savings are actually being realized. Monitoring is ongoing and lasts the life of the contract. And we don’t just look at energy consumption – crucial though that is. We examine the run-time data to make sure that systems are running for the correct length of time for the customer. We never distort performance data by turning equipment off or altering temperature set points just to meet targets.

Design-Build Construction

The Design-Build Institute of America (DBIA) and Owners that have experienced design-build delivery will tell you that project success starts with “the WHO.”  This is more important than any other aspect of the project when it comes to delivering a successful design-build new construction or major renovation project.  We are very careful in selecting the right partners for our team and we believe “the WHO” is our greatest strength.

Design-Build Benefits:

Our design-build “best practices” consistently deliver successful design-build projects on time and on budget that meet exacting performance standards and guarantees. We continually improve our design-build processes by conducting  project reviews on every completed project to identify what we did well and areas that should be reformed. This rigorous analysis of projects has enabled us to refine our design-build processes in order to deliver high-performing buildings at a very competitive price.

Finding our customers significant and tangible savings.

The Performance Services Energy Leadership Program helps our customers make significant energy-related savings by developing their own expert internal resource. We work with our customer stakeholders to develop a strategic energy plan to maximize savings with the equipment they already have. We then identify the right Energy Manager talent for the customer’s team and equip them with the training required to realize the benefits identified in the plan.

Each Energy Leadership Program includes:

• No requirement for capital outlays
• Development of your own sustainable in-house energy savings expertise
• Reduction in utility bills often in the range of 20-30%
• Potential to earn the ENERGY STAR label of excellence

The program is easy to enter, budget neutral, and with significant energy savings as a tangible and immediate reward. The savings achieved can be turned into extra available operating fund dollars while helping to protect our environment.

Solar Energy Systems

With the dramatic decline in manufacturing, installation and equipment costs, solar photovoltaic (PV) and solar thermal systems are more cost effective than ever before. We are committed to serving the sustainable and financial needs of our education and municipal government customers. 

The Solar Power Process

Solar power systems have a 25-year power production warranty and an average lifespan of over 50 years, a solar panel investment can save millions of dollars in the long run.  Solar systems can protect facilities against rising electricity costs, but how does this process work?

Performance Services provides a 7-step process*. Performance Services will first review your most recent 24 months of electric consumption. We take a comprehensive approach to your energy usage trends so that our designs meet your Energy Master Plan needs. These designs include solar panel placement options, such as rooftop, carport, or ground mount solar power systems. 

Once a solution is selected from our multiple design options, we will finalize your financial model.  Moving forward Performance Services will offer multiple financing solutions to find the best fit for your organization.