Canton Municipal Utilities

Since 1896, CMU has been the POWER behind the City of Lights, Canton, Mississippi. CMU has been the leader in safe and reliable delivery of utility services to the Citizens of the City of Canton and Madison County and is proud to be recognized as one of Mississippi’s top Utility Service Providers. CMU is a loyal member of the Canton Community and continuously strives to create a better customer experience by offering reliable utilities, providing exceptional customer service and anticipating proactively the changing needs of our community.

At CMU we take pride in offering the customers the most affordable and elite services possible in order to surpass our community’s expectations and to steer Canton into a bright future.

CMU is a full service, municipally owned utility company. CMU provides electricity, natural gas, water and wastewater to over 10,500 customers in central Madison County.

Our Values

• Loyalty: CMU has been a member of the Canton community for 118 years, which helped to develop a strong and enduring relationship between us and our community’s needs.
• Respect: CMU is committed to the safety of everyone working for, and with our company. We insure constant attention to the needs and concerns of our community.
• Proactive: CMU is prepared to overcome any seen or unforeseen obstacles in a timely manner insuring that CMU customers receive the most efficient utility services possible.
• Committed to the growth: CMU strives to take Canton into its bright future by committing to expand the infrastructure in order to fit the needs and growth of the community.
• Foresight: CMU strives to foresee future issues that may arise and develop plans in order to insure the safety and best interest of our customers. Because our customers are our top priority.
• Stewardship: CMU commits to being a safe keeper of our customers time, trust and money by promising to always keep the customer’s wellbeing at the forefront of all CMU’s decisions.
• Results-oriented: â€¨The focus on continual improvement to ensure better results and respond to the expectations of the community.
• Ethical rigor: â€¨Competence and capacity to work well in order to attain excellence without shortcuts.
• Social Responsibility:  Individual and collective responsibility towards the society in which we live and, especially, towards the environment. The importance of ensuring that all our actions are transparent and accountable.

We are glad you chose our new website! We hope the information contained in this site will better serve your needs. Our goal is to provide this community and surrounding area with the best possible service at the lowest possible rates. Our aim is to make doing business with us an enjoyable and rewarding experience.

Services

Our employees are aware that service to our customers is the most important concern and we always strive to provide that service with courtesy and efficiency. CMU employees are constantly undergoing training and attending classes and seminars to keep current with ever increasing certification and license requirements and technological advances. CMU crews are on call 24 hours per day, seven days a week to handle emergencies and related customer needs.

Service maps and rates are provided for each type of utility. Just point and click at the
designated spot.

Electric

CMU’s electric department has proudly served residential, commercial, and industrial customers within the city limits of Canton since 1895. The system is operated and maintained by CMU personnel with a goal of providing reliable service at reasonable rates.

Gas

CMU’s gas department is well trained in installing gas services, repairing leaks, installing main gas lines, and running leakage surveys on the gas system. Canton Municipal Utilities gas department has safely served residential, commercial, and industrial customers of the city of Canton and surrounding areas since 1936.

History

In 1896 Canton Lights and Water Works – later know as Canton Municipal Utilities – was formed by the Mayor and Board of Alderman in accordance to the laws of Mississippi, launching a success story that spans generations.

Originally envisioned as only a power and water company, the scope of the CMU systems expanded to include gas in 1935 and thus, Canton Lights and Water Works officially became known as Canton Municipal Utilities.

Over the last 118 years, CMU has been a pivotal factor in spurring the growth of Canton, Mississippi. Whether it was supplying the city with night lighting in 1913 or aiding with the technical support needed to product the major motion picture A Time to Kill, that helped stimulate Canton’s economy, CMU is a constant servant to the Canton community.

Today CMU serves an average of 10,500 residential, commercial, and industrial customers. Through the years, we’ve continued to open new markets for Canton, and played a critical role in economic development throughout Canton and the Madison County area.

Governance

The Board of Commissioners plays a central role in the CMU’s governance structure. Management of the Company is the exclusive responsibility of the Commissioners, who shall carry out the actions necessary to achieve the commission’s purpose by adhering to Mississippi Laws § 21-27-17.

The current Board of Commissioners was appointed by the City of Canton’s Mayor and Board of Alderman. Appointed commissioners serve a staggered term of five years.