Rideau St.Lawrence Distribution Inc

Welcome to Rideau St. Lawrence Distribution we are pleased to be your local electricity distributor. We serve approximately 6,000 customers located in the Villages of Cardinal, Iroquois, Morrisburg, Westport, Williamsburg and the Town of Prescott. 

We are owned by our four municipal shareholders, the Township of South Dundas, the Township of Edwardsburgh/Cardinal, The Village of Westport, the Town of Prescott and FortisOntario. 

We provide dependable utility services governed by and for the benefit of our customers in a safe and environmentally responsible manner. 

We are committed to our customers, community and shareholder and are very interested in hearing any comments, suggestions or concerns you may have, or how we can serve you better. 

If you have a group or organization that would like to talk about conservation, smart meters, electrical safety or anything else relevant to your electrical servicing, we would be pleased to meet with you. 

Please don't hesitate to email or call us at any time. 

We look forward to hearing from you. 

The management and staff of Rideau St.Lawrence Distribution

Services

Locates

Call before you dig - if you're planning an addition, building a fence, or anything else that requires digging a hole deeper than 30cm (12 inches) or digging in the vicinity of your meter, call us first. In order to ensure that there are no underground power lines in the area, we will be HAPPY to provide a hydro locate free of charge during regular business hours. Accidentally digging into one of these lines can be very dangerous and expensive. Always remember to call Ontario One Call 1-800-400-2255. Please allow 48 hours notice to schedule.

Tree Trimming

If you notice tree branches growing too close to the power lines, please let us know. Rideau St.Lawrence Distribution will ensure their safe removal.

Critical Care Customers

If electricity is a medical necessity for any member of your household, please contact our office to make us aware of your needs. In the event of an electrical interruption, such information can aid us in responding to these critical needs.

Streetlight Repairs

If you notice any problems with local streetlights, call us for repairs.

Moving

If you are moving, we require at least 24 hours notice before we are able to do a final reading during regular business hours, Monday to Friday from 8:30am to 4:30pm. Two weeks notice is preferred.