Citizen Energy

Our Vision

• We will fulfill the promise of the Trust to serve our customers and communities with unparalleled excellence and integrity.

Our Mission

• We provide safe, reliable services to our customers, while being good stewards of the environment.
• We maintain the lowest possible rates with sound financial management.
• We build and renew our businesses to remain competitive, add value, and create the greatest long-term benefit for our customers and communities.

Our Values

Safety

• We commit to the highest standards of safety for our employees and communities.

Integrity

• We conduct our business with openness and honesty.

Diversity

• We treat each employee and customer with courtesy and respect.
• We value the contributions of each individual in an inclusive culture.
• We believe that our success depends on valuing diversity in our work force, business partners and communities.

Teamwork

• We communicate, collaborate and work as a team to provide superior customer service.
• We treat all stakeholders of the Trust as partners.
• We focus on the success of the whole Trust.

Quality

• We continuously improve our products, services and ourselves.
• We foster an environment where employees find meaning in their work.
• We rigorously measure our performance.