RiverMetrics LLC

A man with more than thirty years of experience in flexible metal hose founded Hose Master in 1982. That man, Sam J. Foti, demanded his company offer:

• intelligent, customer-driven design
• highest quality manufacturing
• outstanding customer service

While many things changed during the past 25 years, the company continues to follow those guiding principles to maintain its leadership in the industry. For example, Hose Master was the first hose company in the United States to be ISO registered.

Intelligent, Customer-Driven Design

Hose Master's unique ability to build custom-designed manufacturing equipment means it can offer hose solutions others can't. Customer-driven means hoses are built to meet customer needs, eliminating costly efforts to make applications accommodate 'cookie-cutter' offerings.

All customers have unique needs, but all insist on high quality. Hose Master utilizes innovative manufacturing technologies such as a proprietary hydroforming process to produce the highest quality corrugated hose in a variety of alloys. Stripwound hose is manufactured using an advanced manufacturing process that yields an extremely consistent and balanced profile, which insures maximum strength and flexibility.

Highest Quality Manufacturing

The ability to build custom-designed manufacturing equipment also enables Hose Master to produce products to a higher standard than those made by off-the-shelf equipment. With 'standard' equipment, quality and performance features are determined by the equipment's limitations. Hose Master first determines the quality and performance features of the delivery system the customer needs, then builds the machinery to make products perfectly suited for that application.

Hose Master's highly trained staff uses state-of-the-art manufacturing equipment at its 250,000-square-foot facility in Cleveland, Ohio, and it's other facilities in Houston, Texas, Atlanta, Georgia and Reno, Nevada. These facilities produce large volumes of high-quality hose assemblies fabricated by ASME Section IX certified welders. Even companies with facilities in Europe can enjoy the high standards of Hose Master - it maintains an international presence through an affiliation with Tubiflex, S.p.s. in Turin, Italy.

To assure the highest quality, Hose Master tests 100% of the hoses that are released from its facility, and has a state of the art failure analysis lab where detailed reports can be compiled in the event of a failure.

Outstanding Customer Service

Knowledgeable and responsive customer service is essential to Hose Master's philosophy. Properly specifying for the safe use of metal hose requires engineering the assembly for the rigors of each application. Hose Master's trained customer service associates and experienced engineers understand their job is to make sure customers receive the delivery system best matching their needs.

Sometimes the hose will need to be fabricated; other times customers enjoy Hose Master's large inventories of hose. In either case, customers get exactly what they need.

Hose Master understands that some customers know only what they need to get done and not all the options available to meet those needs. The company encourages those customers to use Hose Master's highly trained employees in Customer Service, Field Sales Support and Engineering to assist in designing hose assemblies to meet specific application and delivery systems.