XC2 Software, LLC

Founded in 1989 and headquartered in Marin County, Northern California, XC2 Software is a leading company serving water and wastewater utilities with industry specific applications. We continue to expand nationwide as well as into Canada, Europe, and serving needs of water utility service on military bases around the world. We continue to enhance, improve and expand our product line as well as investing in better ways to serve our customers. 

Our Mission is to provide superior, industry specific products and responsive, friendly support to our customers so that they may be most effective in their work to provide clean safe drinking water and related services to the public. 

Water/Wastewater Solutions. We develop, market, install, support and provide on-site and remote training for a growing range of applications specific to water and wastewater utilities, e.g. backflow prevention, grease abatement programs, hydrant testing and flushing, meter testing, valve exercising, etc. More than just software, these innovative, engineered and specific applications support our customers in their devoted effort to provide clean safe water, reclaimed water and wastewater collection services to the public. 

Customer Support. Our dedicated and devoted staff will always be there when you need us. From the beginning of your investigation process to installation, implementation, training and support of your day-to-day activities. We are here to train and support your staff as well as enhance and improve existing products and develop new, much needed program specific applications to make your job easier, more efficient and more effective. 

XC2 Software is dedicated to supporting our customers in the easy implementation of our software.
Our knowledegable and friendly technical support team is available Monday through Friday.

800.761.4999
Support Hours:

7:00 AM - 4 PM Pacific Time

or via email through our contact page: Contact Us
XC2 Software's dedication to both product quality and customer service has made it a proven leader in software development for water/wastewater utilities.

True Water/Wastewater Industry Specific Software:
Maintaining and operating specific equipment and assets to deliver water to homes, commercial establishments, and industrial complexes is quite different from maintaining buildings, plants or other facilities

Developing an effective and flexible database, establishing critical notifications and shutoffs,

Cross-referencing:
Service connections
Meters
Backflow prevention assemblies
Hydrants
Valves
Grease interceptors
Scheduling and recording inspections
Monitoring periodic test results
Must all be captured and stored over the life of the equipment/device — over multiple decades or longer.

Let XC2® Software help you identify and inventory your:
Backflow prevention assemblies
Grease interceptor locations
Valves
Hydrants
Meters
Reclaimed water sites
And , to allow you to automatically send timely notices, track test and inspection results and to allow your other applications, like Customer Information/Billing Systems, and GIS to effectively communicate and share information with XC2 Software.

XC2® Software: Meeting Your Specific Challenges:
XC2® Water distribution/collection software was designed specifically to help you handle the unique challenges of maintaining a water distribution/wastewater network. These include:
Backflow prevention progam management
FOG/Grease Interceptor programs
Valve and flushing exercise programs
Commercial meter testing and maintenance schedules
Reclaimed/recycled water programs
Hydrant flow testing
Water quality programs and more.
The XC2® Software suite gives you the ability to record and track:
Inspection results
Work histories
Customer information
Customer notifications and responses
The XC2® Software suite allows specific tracking of:
Test Results
Tester Certifications
Test Equipment Calibrations
Waste Hauler Permits
Hydrant Flow Test Graphs
Compliance reports
And above all: Ease of Use for All!

XC2® Software offers a full, inter-departmental Water Quality, Distribution and Collection software suite:

XC2® Software, LLC has been providing XC2® Backflow Prevention Software, as an off-the-shelf commercial software product to water purveyors nationwide since 1997. Our customers include hundreds large and small water purveyors, cities, counties, government agencies, institutions and industries across the United States and Canada.

Related Articles
Using Software to Manage your Backflow Prevention Program (DW&BP Magazine Feb. 1999

When does it make sense to start using software to manage your backflow prevention program?

If you already have an active backflow prevention program and have an organized system on index cards, approximately 100 backflow prevention assemblies is probably manageable.
This may, however, be time-consuming when it comes to sending follow-up notices and pulling together reports.

There is a difference between 'tracking' backflow prevention assemblies and 'managing' your backflow prevention program.
Tracking may be done either on index cards or a spreadsheet.
However, to manage your backflow prevention program, you need a complete system -- a process of data tracking, retaining historical information, data manipulation, letters with word processing capability, test forms, and reporting functions.

Backflow Record Keeping - Software Options Pros and Cons

Why use software to manage your backflow prevention program?
Intelligently selecting the right backflow software.
What are the benefits? - What are the pitfalls?

The whole purpose of having any kind of computer based backflow prevention program tracking system:

To keep backflow incidents from happening by knowing that the proper backflow prevention assemblies are in place where they need to be and that the assemblies are functioning correctly.
To better allocate resources in order to achieve item #1
To quickly and effectively provide summary reports to management and authoritative agencies

Responsible Backflow Record Keeping - AWWA New Orleans June 2003

Keeping accurate records is an essential part of a successful backflow prevention program.

Creating a software system to effectively manage the records can be a daunting process.
It is essential to allow the software system users to get the information entered quickly and accurately.
The interface and functions for such a backflow prevention software system must be well thought out.
Successful backflow prevention management systems have several key elements that will take some significant up-front investment in time and perhaps finances, but will easily pay off over the years if done correctly.

XC2® Software has enjoyed successful rapid growth not only because of its software, but also because of its employees' continuous commitment to customer service, from development to sales to technical support. XC2® Software understands that all people appreciate user-friendly solutions that never compromise quality and reliability. The company aims to deliver to every end-user the ultimate 'out-of-the-box' experience.