360water, Inc

360water provides online continuing education and Customized Operation and Maintenance Training to the water and wastewater industry. 360water is considered the industry standard for online education. 

We offer public utilities a cost effective comprehensive training solution. Partnering with industry leaders and utilizing the most current technologies, we create and deliver standardized, uniform, and consistent online training. 360water currently provides training to over 15,000 utility staff nationwide.

Welcome to 360water!

This site was developed with water and wastewater treatment plant operators in mind. My father had been in this business for close to forty years, and when I started 20 years ago everyone was more than helpful.

360water is my way of giving something back to the Industry.

When most of my clients received computers and internet access, there weren't very many internet sites that would be of any interest to plant operators. So, I developed 360water to provide solutions to plant problems, online education, introductions to new technologies, and to develop a forum for operators to interact with other operators.

360water has been providing Customized Online Operation and Maintenance Training as well as continuing education contact hours for the water and wastewater industry for nearly a decade. We are now considered the standard for online education.

By partnering with industry leaders and utilizing the most current technologies, 360water can offer facilities and operators a cost effective comprehensive training solution. We currently provide training for over 5,000 operators nationwide.

Contact us toll free at 1-866-923-3600 to learn more about what 360water can offer your utility!

This is my vision of the solution, but it's your web site so let me know what else you're interested in seeing.

What's New

Helpful Information and Specials Promos

Login

When arriving at 360water.com, a user can login by clicking the “Login” link at the top right corner of the page. When clicking login, the user can opt to either log in with an existing account, recover the password of an existing account, or register a new account.

Password Recovery

If a user needs to recover their password, they must have an email address registered with their account, otherwise, they will need to call 360water. When clicking the “Retrieve it” link, the user will be asked to enter their email address and a new password will be sent to the user.

Registering

When registering a new account, the user is required to provide the following information:

·        Username

·        Password

·        First/Last Name

·        Email Address

·        Address

The user can also provide additional information such as organization, job title, phone number, and license numbers if they choose.

While registering, a user can also create a group, if desired. To create a group, click the “Group Account?” check box and fill in the “Group Name” field.

Once a new user is registered, he will have the option to purchase credits.

Purchasing Credits

After a user is logged in, he can click on the “PURCHASE CREDITS” link to buy credits. The user can purchase any number of credits.  Each credit is $30 and can be applied to one course. If the user received a discount code, he can insert and apply the code to receive a discount.

If the user is the owner of a group, he can decide whether the credits are for personal use or group use.

When paying, the user has the option to use a credit card or check. If using a check, the user will receive an invoice email which also contains instructions on where to send the check. If a user pays by check, a 360water admin will then manually apply the credits to the account when the check has been received.

My Account

Each user has a “My Account” page. This is where the user can modify his information, see how many credits he has available, and check his course and transaction history. From here, the user can also create a group.

Groups

When a user creates a group, he can add group members by clicking “Manage Group”. From here, he can click “Add New” in the Group Members section. The group leader can specify a name, email, and message to send to the future group member. If the future group member does not have an account, he can create an account and will automatically be added to the group.

Taking Courses

A user can click the “TAKE COURSES” link, or the “OPERATOR EDUCATION” link to see the list of available courses. The site determines which courses have been approved based on the user’s state.

When entering a course, the user has the option to Buy More Credits or Start Course. If the user is the head of a group, he or she may also Buy More Group Credits.

When taking a course, the user is in an audit mode. There is no charge to complete the course. If the user reaches the end of the course in less than one hour, the user will need to wait for the timer to reach 1 hour before being able to receive a certificate. When the timer reaches one hour the user can apply a credit, purchase credits, or exit the course.

When the user exits the course, he can see his course history by hovering over the “History” link next to the course. If the user has not applied a credit to the course, he can do so from the history popup. If a credit has been applied, the user can view his certificate.