Electromate Industrial Sales Ltd.

Electromate Industrial Sales is Canada's largest distributor of performance Servo/Stepper Systems, Positioning Systems and Power Transmission Products for the industrial marketplace. We began operations in 1986 and are incorporated under Canadian federal charter. With over 3000+ satisfied customers and a worldwide installation base of $100M, Electromate is a market leader in providing successful solutions for the automation industry. We pride ourselves on providing our customers with Precision Technology & Quality, backed by over 75 years combined experience in technical engineering support from our responsive customer service team.
Respected by customers as a premiere source for High Performance Automation and Motion Control Components & Systems, Electromate specialises in AC & DC Servo and Stepper Motors, Drives & Controls, supported via extensive product selection, just-in-time & consignment inventory, dedicated customer service and technical engineering support.

Electromate is an ISO 9001 Registered company and completed it's LEAN Process accreditation in December 2005. Electromate is also the winner of the 1997 PTDA Trailblazer Of The Year Award.

ELECTROMATE BENEFITS

Single Source for all your Motion Control needs - We carry the industry's most comprehensive selection of Controllers, PC Control Cards, Servo/Stepper Components, Positioning Systems, Bearings and Sensors.
Stocking Distributor - We provide a complete selection of off-the-shelf solutions for Servo and Stepper Components and Systems in NEMA 17, 23, 34, 42 & 56 frame sizes.
Qualified Motion Control Specialists - We provide comprehensive system design and timely after-sales technical support.
Value-Added Services - We offer parts subassembly, local repair facilities, aftermarket machining, turnkey onsite installation, and software development.
Publications - We offer proprietary Programming Manuals, Teaching Textbooks and interconnection wiring schematics.
In-house Technical Training Seminars - We offer a variety of automation training programs for novice, intermediate, and advanced levels, including programming, electromechanical system design & sizing and troubleshooting.
Extended Customer Service - We provide on-line shipment tracking, multiple currency billing, Visa/MasterCard or wire transfer payment, after hours customs clearance, plus extended warranty programs.
Global Reach - Our products are installed in North & South America, Europe, Asia and Australia. We ship to any approved trading nation and meet national regulatory product standards such as UL/ULC, CE, CSA, RoHS, TUV and VDE. At Electromate, we strive to provide the industry's highest value products and services, quality engineering, and timely after sale support. Our goal is 100% customer satisfaction. To this end, we are proud to offer our clients a variety of no charge services with every order.

STANDARD SERVICE

Included with every order are the following FREE services:

System sizing/selection assistance
Toll free phone support by trained automation specialists
Interconnection wiring diagrams
Emergency stock
Use of local testing lab for troubleshooting
Factory warranty returns (ground transit) prepaid
After hours shipping
Real-time order tracking
Controller firmware upgrades (where applicable)
Flexible delivery options including: just-in-time and consignment inventory
Dedicated customer service repre-sentatives for pricing, order expediting, customer quotes, literature requests and other queries
Visa or MasterCard payment with multi-currency billing
Same day shipping (by 3:00 PM Eastern Time)
High quality, brand name products

VALUE-ADDED SERVICES

Engineered Systems

Fully Engineered Systems are available from Electromate's Systems Department. Engineered systems from Electromate provide you with guaranteed performance from the operator inputs to the motor shaft output. Depending on your needs, Electromate engineers will take responsibility for the electrical design, fabrication, wiring, programming, system start-up and commissioning. Electromate will also provide continuing service and support for the system.

Training

Electromate offers training courses covering programming, installation and maintenance of its Motion Control products. We offer in-house training courses which include extensive hands-on lab sessions available for novice, intermediate or advanced level students. Customised and local on-site classes are available by special arrangement.

MISSION STATEMENT

Our goal is to provide Superior customer satisfaction backed by expert technical support, a comprehensive product selection, generous inventory levels, high performance products and invaluable value added services.

ELECTROMATE BENEFITS

Single Source for all your Motion Control needs:

We carry the industry's most comprehensive selection of Motion Controllers, PC Control Cards, Servo/Stepper Components, Positioning Systems, Bearings and Sensors.

Stocking Distributor:

We provide off-the-shelf solutions for a complete selection of Servo and Stepper Components and Systems in NEMA 23, 34, 42 & 56 frame sizes.

Qualified Motion Control Specialists:

We provide comprehensive system design and timely after-sales technical support. 

Value-Added Services:

We offer parts sub-assembly, local repair facilities, aftermarket machining, turnkey onsite installation, software development, and product training seminars.

Publications:

We offer proprietary Programming Manuals, Teaching Textbooks and interconnection wiring schematics.

Extended Customer Service::

We provide on-line shipment tracking, multiple currency billing, Visa/MasterCard or wire transfer payments accepted, after hours customs clearance, plus extended warranty programs.

Global Reach:

Our products are installed in North & South America, Europe, Asia and Australia. We ship to any approved trading nation and meet national regulatory product standards such as UL/ULC, CE, CSA, RoHS, TUV and VDE.

At Electromate, we strive to provide the industry's highest value products and services, quality engineering, and timely after sale support.. Our goal is 100% customer satisfaction. To this end, we are pleased to offer our clients various post sale service options to suit your needs (Standard Service, Value-Added Service).

STANDARD SERVICE

Included with every order are the following FREE services:

• System sizing/selection assistance
• Toll free phone support by trained automation specialists
• Interconnection wiring diagrams
• Emergency stock (subject to availability)
• Use of local testing lab for troubleshooting
• Factory warranty returns (ground transit) prepaid
• After hours shipping
• Real-time order tracking
• Forward customs clearance of all inbound freight
• Controller firmware upgrades (where applicable)
• Flexible delivery options including: just-in-time and consignment inventory
• Dedicated customer service representatives for pricing, order expediting, customer quotes, literature requests and other queries
• Visa or MasterCard payment with multi-currency billing
• Same day shipping (by 3:00 PM Eastern Time)
• High quality, brand name products