Maxim Facilities Management Ltd

Maxim Facilities Management is one of the fastest growing independent facilities management companies in the UK. Our USP lies in our customer focussed approach and flat management structure, allowing us to respond rapidly and make important decision swiftly for our customers. This customer focussed approach has enabled us to attract business from a wide range of prestigious businesses and public sector organisations across the UK.

At Maxim, our core focus is to provide you with exceptional customer service. The key to achieving this is to attract, retain and develop a highly motivated and professional workforce. With this in mind, we have developed a staff welfare and development programme that we believe to be one of the best in the industry. This has proven to be a great success and as a result we enjoy one of the lowest staff turnover rates in the industry.

Ultimately however we recognise that we can only measure our true success on the feedback we receive from our clients, which is why we are immensely proud to say that 97% of clients rate or service as either ‘Good’ or excellent’.

Why Choose Maxim?

We believe there are two fundamental factors to consider when choosing a cleaning contractor. First and foremost, the contractor must be committed to providing an exceptional customer experience. At Maxim FM we have taken this one step further. We have made substantial investments in the latest technologies and staff training to ensure that we can deliver nothing short of a world class customer experience. We have received awards for our outstanding service, and we are continually looking to improve our offering.

Secondly, we recognise that cleaning and facilities management is a people led business.  We therefore place great emphasis on the wellbeing and ongoing development of our staff.  We believe that our staff welfare programme is one of the best in the industry, and we take great pride in the fact that our staff turnover rates are significantly lower than many of our competitors.

Our Commitment

OUR COMMITMENT TO SERVICE EXCELLENCE
Our Service Vision is to build a market leading, multi-faceted facilities management business. We recognise that the only way to do this is by providing world class customer service and delivering outstanding value to all client relationships. We achieve this by building our service delivery around your individual requirements and through open, honest and timely communication. We value the opinion of each and every one of our customers, and always remember that relationships take time to build but only seconds to lose.

OUR COMMITMENT TO OUR PEOPLE

In order to deliver exceptional value to our clients it is of fundamental importance to create an environment in which our staff can thrive. Our People Vision is to be recognised as one of the best companies to work for in the UK by creating an exciting work environment, with opportunities for all of our staff to grow, progress and develop.

OUR COMMITMENT TO INNOVATION

At Maxim FM, we define innovation as the commitment to continual improvement. It is about constantly searching for new and better ways of doing things for our clients. All staff within Maxim FM, from the directors to our operatives are encouraged to be bold, challenge the status quo and take a positive, forward thinking approach to their work.

OUR COMMITMENT TO GROWTH

The consistent application of the above principles has been the cornerstone of our growth to date. Our growth drives an even further commitment to our values, allowing us to invest further in our service delivery, our people and new innovations. Growth for us is not just about achieving business goals. It is about the growth of our customers, our people and what we all can achieve collectively when working with one another in a strategic partnership.